Privacy Policy

Effective Date: July 2024 | Last Updated: 10th February 2025

Welcome to Ifem Software. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our services, including custom software development, web and mobile applications, cloud solutions, system integration, artificial intelligence (AI), and maintenance and support. By using our website, products, or services, you agree to the terms outlined in this policy.

  1. 1. Who We Are
    2. Ifem Software LTD is a software development company based in Nigeria, providing cutting-edge digital solutions to businesses worldwide. Our registered address is: Ifem Software, Lagos, Nigeria. Email: info@ifemsoftware.com. Phone: +234 701 272 6320.
  2. 2. Information We Collect
    3. We collect and process the following types of information: A. Personal Information: Full Name, Email Address, Phone Number, Company Name, Billing Address, Payment Information (processed securely), and Government-issued ID (if required). B. Non Personal Information: Device Information (IP, browser type, OS), Usage Data (website analytics, page views, time spent), and Cookies/Tracking Data. C. Sensitive Data: We do not collect sensitive personal data such as religion, political beliefs, or biometric data unless legally required.
  3. 3. How We Use Your Information
    4. We use your data for the following purposes: Providing & Improving Services (custom software, AI, system integration, cloud solutions). Customer Support & Communication (responding to inquiries and technical support). Billing & Transactions (secure payment processing). Marketing & Promotions (sending updates and newsletters; opt-out anytime). Legal & Compliance (ensuring compliance with NDPR and international laws). Security & Fraud Prevention (monitoring unauthorized access and cyber threats).
  4. 4. How We Share Your Information
    5. We never sell or rent your data but may share it with Service Providers & Partners (cloud hosting, payment processing), Legal & Regulatory Authorities (when required by law), and Business Transfers (in mergers or acquisitions). Third parties are contractually obligated to handle your data securely.
  5. 5. Data Security & Protection
    6. We implement robust security measures, including Encryption & Secure Servers, Access Control, Regular Security Audits, and Multi-Factor Authentication (MFA). While we take all necessary precautions, users must also protect their login credentials.
  6. 6. Your Rights & Choices
    7. Under the Nigerian Data Protection Regulation (NDPR) and global data laws, you have the right to Access, Rectify, Erase, Restrict Processing, Data Portability, and Object to Processing. To exercise your rights, email: info@ifemsoftware.com
  7. 7. Cookies & Tracking Technologies
    8. We use cookies to enhance functionality, security, and user experience. You can manage cookie preferences in your browser settings. Disabling cookies may affect website performance.
  8. 8. Third-Party Links & Services
    9. Our website may contain links to third-party services. Ifem Software is not responsible for their privacy practices. Always review their policies before sharing personal data.
  9. 9. Data Retention Policy
    10. We retain data only as long as necessary for business and legal obligations. Upon request, we can delete or anonymize data, unless legally required to retain it.
  10. 10. International Data Transfers
    11. As a Nigeria-based company serving global clients, we may transfer data to secure cloud servers outside Nigeria, ensuring compliance with NDPR, GDPR, and international regulations.
  11. 11. Changes to This Privacy Policy
    12. We may update this policy periodically due to regulatory changes, service enhancements, or security updates. Users will be notified via email or website updates.
  12. 12. Contact Us
    13. For inquiries or data-related requests, contact: Ifem Software, Lagos Nigeria. Email: info@ifemsoftware.com Phone: +234 701 272 6320. If you believe your data has been misused, you can report a complaint to the Nigerian Data Protection Bureau (NDPB).

Your Privacy Matters to Us

By using our services, you acknowledge and agree to this Privacy Policy. Thank you for trusting Ifem Software.